Terms of service

Terms of Service

Welcome to Modesta. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our website or making a purchase from Modesta, you agree to be bound by these Terms. Please read them carefully.

1. General Information

This website is operated by Modesta. Throughout the site, the terms “we”, “us”, and “our” refer to Modesta. We offer this website, including all information, tools, and services available, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region, or that you have given us your consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction while using our services.

3. Product Information, Availability, and Accuracy

We make every effort to ensure that product descriptions, images, pricing, and availability information on our website are accurate and up to date.

Please note that product colours may appear slightly different in person due to screen settings, lighting conditions, and device displays. By placing an order with Modesta, you acknowledge and accept that minor colour variations may occur.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or update product information at any time without prior notice. Any errors, inaccuracies, or omissions may be corrected at our discretion.

4. Quality Control

At Modesta, each item is carefully inspected prior to dispatch to ensure it meets our quality standards. In the rare event that you receive a faulty or damaged item, please contact us within 48 hours of delivery, providing clear photos and your order details so we can assess the issue promptly.

5. Returns and Exchanges

Please refer to our Return & Refund Policy for full details regarding returns, exchanges, and eligibility criteria. The Return & Refund Policy forms part of these Terms of Service.

6. Pricing and Payment

All prices are listed in New Zealand Dollars (NZD) unless stated otherwise. Prices are subject to change without notice.

Payment must be received in full at the time of checkout before orders are processed or dispatched. We reserve the right to refuse or cancel any order at our discretion.

7. Intellectual Property

All content on this website, including but not limited to product images, text, graphics, logos, and branding, is the property of Modesta or its content suppliers. This content may not be copied, reproduced, distributed, or used without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Modesta shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Nothing in these Terms limits your rights under the Consumer Guarantees Act 1993 or Fair Trading Act 1986 (New Zealand), where applicable.

9. Changes to Terms of Service

We reserve the right to update, modify, or replace any part of these Terms of Service at any time. It is your responsibility to review this page periodically for changes. Continued use of the website after changes are posted constitutes acceptance of those changes.

10. Contact Information

If you have any questions regarding these Terms of Service, please contact us at:

Email: support@modesta.co.nz